Virtual Apps Desktop (VAD)
中文- Update Date：2025-09-01
- Units：Center for Information Technology Services
RemoteApps Management Guidelines
1.Purpose
The Information Technology Service Center (hereinafter referred to as “the service center”) provides Virtual Application and Desktop (VAD) services, offering applications such as SSH remote connection and remote desktop services for users to remotely access information system hosts and devices.
2.Target applicant
- The information systems and devices are located in the information technology data center of the Center.
- Remote access connections for system administrators or maintenance personnel to perform operations systems mentioned above in emergency situations when they are unable to be physically present on-site.
3.Guidelines
- The service is available during regular business hours: Monday to Friday, from 8:00 a.m. to 5:00 p.m. Each application is limited to a maximum duration of 5 days. Applicants must submit their request at least 3 working days before the intended start date and provide detailed information about the connection operations as the basis for review. Our center reserves the right to determine the final approved access period.
- In the case of emergency maintenance, access may only be granted after notifying and obtaining approval from the IT Center Director. The application form must be completed afterward and submitted for the Director’s signature.
- For other regulations, please refer to the National Yang Ming Chiao Tung University Campus Virtual RemoteApps Management Guideline
4.Applicant procedure
- To apply for a remote access account as a business unit supervisor, please go to the "NYCU Portal" → "Tracko System" → "Personal Information" configure the next step in the workflow (manager) →"+New Case" → under application type, select "虛擬遠端應用存取服務申請表" and complete the form for submission.
- Once the application is received by the service center, it will be reviewed and approved. After approval, the account will be activated, and the username and password will be provided to the applicant.
- To bind your account with an OTP device, please follow the steps outlined in the manual.
- To activate virtual applications, you will need to install the relevant application on your device. For detailed instructions, please refer to the installation manual.
